Fine tuning of Datastore Alarm definition
To avoid receiving emails when a Datastore is connected or disconnected by CyberSnap, you should add an additional filter in the current alarm definition. Once you modify the rule, it will ignore Datastore names that start with ‘CSI’, and no email will be sent. To modify an alarm definition, follow these steps: When the rule […]
Reconfiguring Disk Usage Alarm in vSphere
Reconfiguring Disk Usage Alarm in vSphere To prevent data stores created by CyberSnap from triggering the disk usage alarm, you should disable the default disk usage rule at the vCenter level and instead create a custom rule using the same metrics. This custom rule should only be applied to a specific folder, which you will […]
Configuring minimum Permissions for NetApp account
For regular functionality, CyberSnap requires access to the NetApp to oversee processes within the NetApp environment during scanning and recovery. The most efficient approach involves creating a dedicated user account with administrative privileges. In cases where customers need to restrict account privileges, specific and granular permissions must be assigned to dedicated user accounts. To set up the […]
Configuring Minimum Permissions for vCenter Server Account.
For regular functionality, CyberSnap requires VMware vCenter access to oversee processes within the VMware environment during scanning and recovery. The most efficient approach involves creating a dedicated user account with administrative privileges. In cases where customers need to restrict account privileges, specific and granular permissions must be assigned to dedicated user accounts. To set up […]
CyberSnap Pre-Requisites
To ensure the correct operation of CyberSnap, certain pre-requisites must be set up before installation. Hardware and Software CyberSnap Server – Windows 2019/2022 – One server with 16 GB Ram, 4 CPUs, disk size of 250 GB. – The latest VMware VM tools need to be installed on the server. – The correct time zone […]
Cyber Policy Unable to Scan Virtual Machines on Datastore with VMware Snapshot
Issue Description Cyber policy cannot scan virtual machines stored on a datastore that contains a VMware snapshot. Symptoms Environment Cause The virtual machine snapshot attachment process is not supported in the current environment. Resolution To resolve this issue: Additional Notes If you require further assistance, please feel free to submit a support ticket here. Cyber […]
Virtual Machine Scan Results Marked Incorrectly During Sandbox Operations
Issue Description When attempting to sandbox virtual machines while a scan is in progress from the same datastore, SnapMap incorrectly marks the scan results as bad for the recovered virtual machine. Once the virtual machine is reverted from the sandbox, the scan results for the reverted virtual machine are marked as good. Symptoms Environment Cause […]